Financial Policy

Thank you for choosing New West Sports Medicine & Orthopaedic Surgery for your orthopedic care. We are here to help you with not only your medical care, but also the financing of that care. Our goal is to be transparent and to not let you experience unexpected medical bills. Insurance requirements are constantly changing, so it is important for you to understand what services your insurance does and does not cover because, ultimately, you may be responsible for payment. If you have questions come up, please feel free to speak to a member of our Billing Team.

Insurance

We are in-network with most primary insurance companies. If you have a question about your coverage or our in-network status, please call a member of our Billing Team at (308) 865-5058.

We ask that you bring your current insurance card and a photo ID to all of your appointments.

We do not file claims to a liability insurance; that is the responsibility of the patient.

Self-Pay Patients

For patients that do not have healthcare insurance, you will owe $50.00 when you check-in for your appointment. Payment plans and automatic payments can be set-up by our billing department. They are available for questions at (308) 865-5058.

Co-Payment

Co-pays are a requirement from your insurance company and are required at the time of service. The office visit payment amount due at time of check-in is $50.00, unless there is a co-pay otherwise stated by your insurance company (specific co-pay amount is usually indicated on the insurance card).

Billing Statements

You will receive a billing statement for the New West Sports Medicine & Orthopaedic Surgery services. This statement does not include charges for physical therapy, anesthesiology, hospital services, or a radiologist report. These bills are separate and come from the parties who performed the services.

MRIs performed at New West Sports Medicine & Orthopaedic Surgery are reviewed by a radiologist to ensure an accurate diagnosis. As stated above, you will receive a separate bill from the radiologist for this service.

Statements are generated the first Monday of each month. If you are not able to pay your account in full, monthly payments are expected. Please call our office to ask about payment plans or automatic payments. If there is not a payment on the account after 30 days, the account will be subject to further action.

Financial Assistance

Patients may apply for financial assistance. Please speak with a member of our Billing Team to learn about the application process and to see if you qualify (308) 865-5058.